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Accessibility is a central element of any responsible and sustainable tourism policy.
It is both a human rights imperative, and an exceptional business opportunity. 
UNWTO (2013)

…accessibility is not a “favour” to visitors but rather a game-changer for businesses, helping them to combat the effects of COVID-19 
UNWTO (2020)

Who are we

We are qualified Disability Access Consultants specialising in the Tourism Sector. We have extensive experience that brings real benefits to our clients. We understand the on-the-ground environment of tourism operators as well as the local government and state/territory-based tourism within which they work. 

What we do

We work in a collaborative way to create a more inclusive tourism industry, where people with disabilities, their families and friends are able to enjoy the same experiences as any other traveller. We think outside the box to achieve the best results, making destinations and businesses more accessible for more people.

Who we work with

We work with Government at all levels; State tourism, Local Councils and Destination Management Organisations.
We work with Tourism businesses, small, medium and large. We support operators  to build on existing assets to make them accessible to more people whilst increasing the bottom line.

Our Services

Working With Government at all levels, destination Networks and Organisations

We have a successful track record of working with Local Government as well as Destination Tourism Management organisations. We run programs and workshops to promote accessible tourism and educate operators about this valuable market. We work with Council’s to develop strategic plans to create more accessible destinations, benefiting not just visitors, but the local community as a whole.

Working with Clients from a wide variety of businesses in Tourism and more broadly

We work with our clients in a collaborative way to achieve the best outcomes.  We don’t just look for compliance, we think outside the box to build on what you already have to make your business accessible to more people. We provide professional advice and mentoring with a touch of coaching to help you overcome barriers and concerns, enabling you to achieve quick wins, genuine improvements in your service offering.

Why Choose Us?

Solid experience

Established in 2013, we have a deep understanding of access and have worked with clients across a variety of sectors to develop and implement strategies for better inclusion.

Qualified Access Consultants

We are qualified Access Consultants and are members of the Association of Access Consultants Australia as well as the Centre for Universal Design Australia.

Universal Design

We apply Universal Design to our thinking. This means the design of everything with everyone in mind; places and spaces, products, communication, information and policies.

Client Testimonials

Some of Our Clients

Our Latest Insights